Terms of Service

Last updated: December 1, 2025

These Terms of Service (“Terms” govern your use of the By Wendy & Co. website (“Site”) and your participation in any coaching or consulting services (“Services” offered by By Wendy & Co. (“Company,” “we,” “our,” or “us”). By using this Site or booking a Service, you agree to these Terms.

1. Use of This Site

You agree to use this Site only for lawful purposes and in a way that does not infringe on the rights of others. You may not use this Site to distribute harmful content or attempt to disrupt service functionality.

2. Services Provided

By Wendy & Co. offers:

  • Burnout coaching for high-performing individuals
  • Self-publishing consulting for authors using Amazon KDP
  • Additional support services described on our Site

Services are not medical, legal, therapeutic, or financial advice.

3. Eligibility

You must be at least 18 years old to use our Services.

4. Payments and Billing

All payments are processed securely through Stripe or Calendly’s integrated payment processor.

You agree to provide accurate billing information and authorise the Company to charge your payment method for all booked Services.

Refunds are only provided in accordance with our cancellation policies displayed at the time of booking.

5. Scheduling and Cancellations

Sessions are scheduled via Calendly. You are responsible for managing your bookings, rescheduling, or cancellations through the booking system.

Missed or late cancellations may be subject to fees as outlined on your booking page.

6. Confidentiality

All session details are kept confidential except in cases where disclosure is required by law or necessary to prevent harm.

7. No Guarantees

While we aim to provide high-quality guidance, we cannot guarantee outcomes from coaching or consulting services. Your results depend on your own actions, decisions, and circumstances.

8. Limitation of Liability

To the fullest extent permitted by law, the Company is not liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of income, profits, or opportunities
  • Decisions made based on information provided during sessions

You agree to use the Services at your own discretion and risk.

9. Intellectual Property

All content on this Site, including text, graphics, logos, and materials is the exclusive property of By Wendy & Co. You may not reproduce or distribute content without written permission.

10. Termination

We reserve the right to refuse service or terminate sessions for inappropriate behaviour, misuse of services, or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of Singapore

12. Contact Us

If you have any questions about these Terms, email: hello@bywendyco.com.